Purchasing Terms & Conditions

Refund Policy

Refund requests must be submitted at least 7 days before the class. Requests made within 7 days of the scheduled date will not be approved for reimbursement.

Reschedule Policy

Rescheduling requests must be submitted prior to the class date. A $25 fee applies for changes requested within one week of the scheduled class.

• Each participant receives one reschedule opportunity
• The new class must be booked within 60 days of the original date
• Contact info@swancpr.com to reschedule

No-Show Policy

Those absent from their registered class will not receive refunds. No-shows may reschedule by paying the $25 rescheduling fee, with the new class scheduled within 60 days of the original date.

Cancelled Class Policy

Swan CPR may cancel any class. Participants receive either a full refund or a transfer to another date without additional charges.

Visitor Policy

Only registered participants may attend classroom training. Infants and children are prohibited from the training environment.

Registration for Minors

Parents or guardians registering minors must use the student's name and email. Certificates are issued directly to the student with their correct information. Guardians should attend check-in to introduce the student to the instructor.